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Archive for February, 2012
Experience Springs Forth From The Core Purpose Of The Organization- Manifesto Point #3
Wednesday, February 29th, 2012
Your Organization Has A Purpose, Are You Committed To It?
Your Organization Has A Purpose, Are You Committed To It?Moving beyond the corporate buzzwords of mission, vision and values lies a powerful tool that can’t be underestimated for your business.
Businesses that have a defined mission and a shared commitment to that mission. This is not only important for you and your team but is also important to your customers. They want to know that you are in alignment with their values and beliefs as well.
Take a minute to assess your organizations mission and ask yourself how clear it is. Also, determine how committed your team is to your mission as well.
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Focusing On Delivered Experience Will Have More Impact On A Business…Manifesto Point #2
Wednesday, February 15th, 2012
Focusing On Delivered Experience Will Have More Impact On A Business…Manifesto Point #2
Focusing On Delivered Experience Will Have More Impact On A Business…Manifesto Point #2How good are you are focusing on important areas in your business? If you’re going to put your focus somewhere, then make sure that it is on the experience that you deliver.
By focusing on the delivered experience, you are really focusing on all of the different systems and processes that go into putting that together. Business owners who focus on the experience have more satisfied clients and employees.
This episode focuses on the Total Experience Design Manifesto Point #2.
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Everyone Delivers An Experience Whether They Know It Or Not- Manifesto Point #1
Wednesday, February 1st, 2012
This week the My Business World podcast dives into the Total Experience Design Manifesto. Today’s episode focuses specifically on point number one.
We will focus on the one point that business owners seem to neglect with regards to the experience that they are generating. Specifically, business owners have a bad habit of taking their experience for granted and not being intentional with how the team is interacting with that experience.
Who’s responsible for creating the experience on your team? Everyone.
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